Sewer Maintenance Programs

Municipal Sewer Maintenance Programs

Lock In Your Rates.
Never Pay Emergency Rates.

A Johnson Jet-Line maintenance program puts your sanitary and storm sewer cleaning and 4K televising under one multi-year contract, with pricing locked for the whole term, no emergency rates, and line-by-line records from NASSCO PACP certified operators.

No emergency ratesNo price increasesFits any budget
Johnson Jet-Line jet/vac truck used for municipal sewer maintenance programs

Multi-Year ContractPlanned, scheduled, documented
Rate LockedProgram Agreement

Sewer Maintenance Program

  • TermMulti-year
  • Rate increasesNone
  • Emergency ratesNone
  • ReportsLine by line
  • Diamond MapsIncluded
90+Contracts & programs
35+Counties served
Since 2006Family owned & operated
6"–120"Sanitary & storm pipe
Why Go on Contract

The Benefits of Being on a Program

No Emergency Rates

Emergencies are billed at contract pricing. No surcharges.

Locked-In Pricing

Your year-one price holds for the whole term.

Budget You Can Plan

Know each year's cost before it starts.

Problems Found Early

Catch roots, grease and cracks before backups.

Records That Hold Up

Line-by-line reports for every pipe, every year.

Diamond Maps Included

Your system mapped and color-coded by year.

Crews Who Know You

Same trained crews back every year.

Fits Any Budget

We adjust the work each year to fit.

Budget Protection

No Emergency Rates. No Price Increases.

An emergency on a program bills like any other visit, and your contract price stays put from the first year to the last.

Emergency Call: Sewer BackupProgram customer · after hours
Crew dispatchedJet/vac truck
Emergency rateEmergency surcharge None
Billed atYour contract pricing
Cleaning reportLine by line
Televising report4K still images
No emergency rates on a JJL program

What Could It Cost Without a Program?

Example: a $15,000-a-year program over five years

$0K$20K$40K$60KYear 1Year 2Year 3Year 4Year 5Emergency callEmergency callSewer backup claimabout $35,000

On a JJL programWithout a program
On a program, 5 years$75,000Same price every year. No emergency rates.
Without a program, 5 years$136,750+Non-contract pricing, emergency rates and one backup claim.

Example only, not a quote. Assumes non-contract work runs 25% higher, two emergency call-outs at about $4,000 each, and one sewer backup claim. Typical sewer backup claims average in the mid-$30,000s (MIIA, citing Claims Journal), and uninsured backups typically cost homeowners $20,000 to $50,000 (IRMI, via Marsh). Documented maintenance can also help a city defend a claim.

Customize Your Program

Build a Program That Fits Your City

Every system and every budget is different. Start with the program that fits, add what you need, and we will adjust the work each year to match your budget.

Jetting Program

Televise where needed
  • Line-by-line cleaning reports
  • Locked rates, no emergency rates
Recommended

Clean & Televise

Best results
  • Cleaning + televising reports
  • 4K stills and Diamond Maps
  • Locked rates, no emergency rates

Televising Program

Jet where needed
  • NASSCO-coded 4K reports
  • Locked rates, no emergency rates

Swipe to see more programs →

We Adjust Any Program to Fit Your Budget

Tell us what you can spend each year. We set how much of your system is covered each year so the program fits, without giving up locked rates or emergency coverage.

Smaller budgetFull system
Start to Finish

How Getting on a Program Works

1

Request a Program

Fill out the form or call us.

2

We Review Your System

Maps, footage, problem areas and budget.

3

Get Your Program Quote

Footage per year, services, locked rates.

4

Council Signs

Your pricing is locked for the term.

5

Scheduled Every Year

Planned around your city and season.

6

Clean & Televise

Jet/vac and 4K camera crews on site.

7

Reports & Maps Delivered

Reports, video and Diamond Maps updated.

8

Renew With Full History

Your whole system documented.

Swipe through the steps →

Diamond Maps program map with sewer lines color-coded by year
Records & Maps

Every Pipe Documented. Every Year Mapped.

Our crews are trained and careful, and the records show it.

  • Cleaning reportsLine by line, for every pipe we clean.
  • Televising reportsNASSCO-coded, with 4K still images.
  • Video & reports in POSM CentralCloud storage with automatic backups, shared with your city and downloadable.
  • Diamond MapsEach year color-coded and tied to your reports and video.
  • Records kept on fileIf your city loses its copies, we can pull them back up.

Detailed records help document the maintenance your system receives, which can be useful when your insurance carrier asks. Watch how Diamond Maps works.

Reviews

What Our Customers Say

5.0Rated 5.0 on GoogleRead our reviews →

“Johnson Jet-Line was very nice to work with. They were very professional and very prompt at getting our project done. I would recommend them for anyone’s project. Very happy with the service!”

Google review

“We have used this company for line camera services and jetting. Johnson Jet-Line was always on time and informative!”

Google review
Get Started

Interested in a Program? Let Us Build Yours.

Tell us about your town, how much sewer you want covered and the services you need. We will build a program quote around it.

  • Your system. Sanitary, storm or both, and roughly how many feet you have.
  • Your plan. Feet per year, how many years, and the program type.
  • The services you want. Check lateral launching, manholes, lift stations, root cutting, hydro excavating and more.
  • We take it from there. We build your program quote and reach out if we need anything else.

Prefer to talk? Call 320-965-2374.

This field is for validation purposes and should be left unchanged.
State
Name(Required)
Sewer Type(Required)
Program Type(Required)
Pipe Sizes
Additional Services
Questions

Program FAQ

Can a program be customized?

Yes. We recommend cleaning and televising together for the best results, but programs can be jetting only (with televising where needed) or televising only (with jetting where needed). We can adjust any program to fit your budget.

What happens if we have an emergency during our program?

Program customers are never charged emergency rates. If you have an emergency while you are on a contract, you pay your contract pricing, so there are no surprises on the bill.

Can my rates go up during the program?

No. Your contract pricing is locked in for the whole term, with no increases from the first year to the last.

What does the city get after each visit?

A line-by-line cleaning report for every line we clean, and a line-by-line televising report with still images from our 4K camera system for every line we televise. Video and reports are stored in POSM Central and can be shared with your city and downloaded.

What if the city loses its own records?

We keep your reports, video and maps on file and can pull them back up for you, so a lost drive or a staff change does not mean lost history.

Can a maintenance program help prevent sewer backups?

Yes. Routine jetting removes roots, grease and debris before they build up, and televising finds cracks, sags and offsets early, so problems get fixed before they turn into backups and emergency calls.

Do you do inflow and infiltration (I&I) investigations?

Yes. We televise and investigate problem areas to help your city track down inflow and infiltration, and the findings go right into your reports and Diamond Maps.

Are your camera operators NASSCO certified?

Yes. Our camera operators are NASSCO PACP, LACP and MACP certified, and every inspection is coded to NASSCO standards.

Where do you work?

We are a sewer contractor based in Kensington, Minnesota, serving cities and districts across Minnesota, North Dakota and South Dakota.

How do I get started?

Request a program quote. We will talk through your system, what you want covered each year and the term that fits your budget.

5.0Rated on Google

Connect With Johnson Jet-Line

Worked with us? A Google review helps other cities find a crew they can trust.

Call 320-965-2374 · Mon-Fri 7am-5pm · 24/7 emergency service